Use forgot password feature to quickly reset your password!

Note: For Shopify users please check the instructions below after the ShopMessage instructions.

If user installed ShopMessage via the Shopify App store you won't be able to access ShopMessage directly by going to ShopMessage website, you will have to login every time with Shopify website since Shopify credentials will not be recognize by ShopMessage site.

A.) How to reset your ShopMessage password?

On ShopMessage site Click on the Login and Click "Don't remember your password?" on the next page.

Enter your Email Address that you registered with ShopMessage and Click Send Email.

A link has been sent to your email for password reset. Check your email and open the Reset Password Instructions sent by [email protected]. Click on the hyperlinked "click here"

Enter a New password then enter the same password on Confirm your new password and Click the play button below to submit.

B.) How to Reset your Shopify password?

Access this link https://accounts.shopify.com/store-login
Enter your store address, click next

Enter your email address, click next

Click on Forgot password? and click on Reset Password on the next page

"A link to reset your password has been emailed to you"
Look for this on your email and click Reset Password.

Enter New password and Confirm the new password, click Reset Password

Now you can login with your new password. If you happen to forgot your password again just do the same process.

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