Why Use the Customer Winback Flow:

Winback flows allow you to re-engage lapsed buyers and offer incentives for future purchases. These reminders allow you to tell users what's new with your brand and encourage customer retention. 

Optimizing Your Messages:

Our winback template works great out of the box and incorporates our best practices, but be sure to tailor your messages to fit your brand voice.

  • Showcase new or best-selling products.
    In a first message, remind users about the awesome things your brand has to offer, whether is new products or timeless classics. 

  • Incentivize another purchase.
    In a second message, a discount or free gift to incentivize your customers to complete another purchase. 

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