What is ShopMessage?

ShopMessage is a full-service marketing automation platform designed for Facebook Messenger. With ShopMessage you can automatically engage customers with two-way dialogue over Facebook Messenger at meaningful points in the customer journey. We make it easy to start real conversations, generate sales and increase loyalty.

How Does it Work?

ShopMessage tracks events on your website and then sends messages via your Facebook Page, based on those events. Similar to some of your favorite email platforms (think Klaviyo or Bronto), ShopMessage automatically sends targeted, personalized Facebook Messenger messages when a user takes an action on your site. We call these messages triggered by a shopper's action Flows. 

Here are some of the automated Flows we offer:

  • Welcome Messages

  • Browse Abandonment 

  • Cart Abandonment

  • Order Confirmations

  • Thank You 

  • Win-back

  • Anniversary

  • Anything you can think of ;) 

Why ShopMessage?

ShopMessage pioneered abandoned cart recovery on Facebook Messenger, leading to millions in recovered revenue for our customers. We've continued to expand on our features based on feedback from some of the largest or fastest growing online retailers.

The results speak for themselves:

  • 20-50x ROI.

  • Open rates as high as 80% and click through rates as high as 30% 

  • Trusted by 5,000 brands & counting

Can I see ShopMessage in Action?

We were hoping you'd ask. Check out our demo! 

How Do I Set Up an Account? 

We have a quick start set-up guide for you, check it out here!

I Have More Questions!

We would love to hear from you, just use our in-app support at the bottom right hand side of the screen or send us an email at [email protected]

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